Andrea Paris is our Chief Operating Officer.
Andrea has more than 30 years of industry experience across sales and operations. In her role with World, Andrea will create a new operating model with a focus on optimizing employee productivity, Key Performance Indicators (KPIs), standardizing processes and workflows, and the overall client experience.
She will partner with our technology, HR, and finance teams to drive our business strategy. Prior to joining World, Andrea was the Head of Client Service Operations for Corporate Risk & Broking, North America for Willis Towers Watson (WTW). Prior to her time at WTW, she was a P&C Leader for USI. Andrea holds a B.S. in Political Science and Government from Northern Illinois University.